1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Axivera LLC ("Axivera LLC," "we," "us," or "our") governing your access to and use of the Axivera financial interpretation platform, including all related software, APIs, documentation, and services (the "Services").
If you are using the Services on behalf of an accounting firm or other organization, you represent that you have authority to bind that organization, and "you" includes both you individually and that organization.
2. Description of Services
Axivera provides a financial interpretation platform that ingests blockchain transaction data uploaded by accounting firms; interprets, groups, and classifies transactions into financial flows; surfaces exceptions requiring human review; generates GL-ready exports and reports; and maintains a full audit trail of all classifications and reviewer decisions.
Axivera is a professional tool, not a professional advisor. Axivera is not a registered investment adviser, broker-dealer, CPA firm, or tax adviser. All outputs require professional review before use in client deliverables.
3. Accounts and Access
3.1 Registration
To use the Services, accounting firms must create an account with accurate, complete information. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.
3.2 User Roles
Axivera supports Partner, Senior Accountant, Staff Accountant, and Auditor (read-only) roles. Firm administrators are responsible for assigning appropriate roles and ensuring users comply with these Terms.
3.3 Security
Notify us immediately at security@axivera.io if you suspect unauthorized access. We are not liable for losses from unauthorized access resulting from your failure to secure your credentials.
3.4 Acceptable Use
You agree not to: use the Services for any unlawful purpose; upload data you do not have the right to process; attempt to reverse engineer, decompile, or extract the interpretation engine; resell or sublicense the Services without written consent; or use the Services to train competing AI or classification systems.
4. Data and Intellectual Property
4.1 Your Data
You retain all rights to the transaction data and client information you upload ("Your Data"). By uploading data, you grant Axivera a limited, non-exclusive license to process Your Data solely to provide the Services.
4.2 Feedback and Model Improvement
When firm users provide feedback (interpretation ratings, exception resolution decisions), you grant Axivera a perpetual, royalty-free license to use anonymized, aggregated feedback to improve the interpretation engine. Individual client data is never shared across firm accounts. You may opt out of model improvement data use at any time by contacting contact@axivera.io.
4.3 Axivera Intellectual Property
Axivera owns all rights to the platform, interpretation engine, interpretation libraries, proprietary classification methodologies, and all platform software and documentation. Nothing in these Terms transfers any ownership of Axivera's intellectual property to you.
4.4 Output Ownership
GL exports, reports, and audit trails generated from Your Data are owned by you and your firm. Axivera does not claim ownership over outputs derived from your data.
5. Privacy and Data Processing
Your use of the Services is governed by our Privacy Policy, incorporated herein by reference. For data processing of personal data of EU/EEA individuals, a Data Processing Addendum (DPA) is available upon request at legal@axivera.io.
Axivera acts as a data subprocessor with respect to the personal data of accounting firm clients. Accounting firms are responsible for ensuring they have appropriate legal authority to upload and process their clients' data through the Services.
6. Fees and Payment
6.1 Pricing
Fees for the Services are set forth in a separate Order Form or subscription agreement between you and Axivera. Pricing is based on the number of accounting firm clients served and the volume of transactions processed per month.
Axivera may adjust pricing with thirty (30) days' written notice. If actual usage materially exceeds the volume parameters in your Order Form, Axivera may invoice for overage at the applicable per-unit rate.
6.2 Accurate Representation of Usage
You agree to provide accurate and complete information regarding your firm's size, client count, and transaction volumes when entering into an Order Form. Misrepresentation of usage parameters to obtain a lower price is a material breach of these Terms.
6.3 Payment Terms
Fees are invoiced and due as specified in your Order Form. Axivera's standard payment terms are net thirty (30) days from invoice date. Late payments accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.
6.4 Scope Limitations
The Services are scoped to the firm, client count, and transaction volume specified in your Order Form. Use of the Services beyond agreed scope requires a written amendment or new Order Form.
6.5 Taxes
You are responsible for all applicable taxes in connection with your use of the Services, excluding taxes based on Axivera's net income.
7. Term and Termination
7.1 Term
These Terms begin on the date you first access the Services and continue until terminated as described below.
7.2 Termination by You
You may terminate your account at any time by contacting contact@axivera.io. Termination does not entitle you to a refund of prepaid fees.
7.3 Termination by Axivera
We may suspend or terminate your access if you materially breach these Terms and fail to cure within ten (10) business days of written notice; fail to pay fees when due; your use poses a security risk or legal liability; or continued service becomes commercially impracticable or legally prohibited.
7.4 Effect of Termination
Upon termination, your access to the Services ceases immediately. You may request an export of Your Data within sixty (60) days of termination. Following termination, Axivera will retain data as follows:
- Transaction and financial data — retained for seven (7) years following termination to support audit, regulatory, and legal compliance requirements applicable to accounting records (consistent with IRS and standard professional recordkeeping obligations). You may request a copy during this period by contacting contact@axivera.io.
- User account and firm data — retained for twelve (12) months following termination, then deleted.
- Anonymized usage data — may be retained indefinitely in anonymized form for platform improvement.
After the applicable retention period, data will be deleted in accordance with our data retention policy, except as required by applicable law or legal process.
8. Confidentiality
Each party will keep confidential the other party's non-public information designated as confidential or that reasonably should be understood to be confidential ("Confidential Information"). Each party will: use Confidential Information only to fulfill obligations under these Terms; protect it with at least the same care as its own confidential information (no less than reasonable care); and not disclose it to third parties without prior written consent.
Confidentiality obligations do not apply to information that is or becomes publicly available without fault, is independently developed, or is required to be disclosed by law or court order.
9. Disclaimers and Limitations
9.1 Professional Responsibility — Read Carefully
9.2 No Warranty
9.3 Limitation of Liability
9.4 Indemnification
You agree to indemnify, defend, and hold harmless Axivera and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services in violation of these Terms; (b) Your Data, including any claim that Your Data infringes a third party's rights; (c) your violation of any applicable law or regulation; or (d) any claim by your clients or third parties arising from your professional services, including services informed by Axivera outputs.
10. Governing Law and Disputes
10.1 Informal Resolution
Before initiating arbitration, the party with a dispute must provide the other party with thirty (30) days' written notice describing the claim in reasonable detail. The parties will attempt in good faith to resolve the dispute informally during that period.
10.2 Governing Law and Arbitration
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. Any disputes not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property or Confidential Information.
11. General Provisions
11.1 Entire Agreement
These Terms, together with the Privacy Policy and any Order Forms, constitute the entire agreement between you and Axivera regarding the Services and supersede all prior agreements.
11.2 Modifications
We may modify these Terms from time to time with at least thirty (30) days' notice by email or platform notice. Continued use after the effective date constitutes acceptance.
11.3 Severability
If any provision is found unenforceable, it will be modified to the minimum extent to make it enforceable; remaining provisions remain in full force.
11.4 Waiver
Failure to enforce any provision is not a waiver of that provision or any other.
11.5 Assignment
You may not assign your rights or obligations without our prior written consent. Axivera may assign these Terms in connection with a merger, acquisition, or asset sale.
11.6 Force Majeure
Neither party is liable for delays or failures resulting from causes beyond its reasonable control, including acts of God, internet outages, cyberattacks, or government actions.
11.7 Relationship of Parties
The parties are independent contractors. Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship.
12. Contact Information
For questions about these Terms:
- General: contact@axivera.io
- Legal / contract matters: legal@axivera.io
- Security: security@axivera.io
- Website: axivera.io
- Operator: Axivera LLC, Atlanta, Georgia, USA
- Mailing: Axivera LLC, Atlanta, GA 30301